Help Center

Everything you need to run your desk.

Set up your isolated Binance P2P engine, clear orders in seconds, automate the routine and keep your account secure. Browse the sections below, or reach us directly — we reply Mon–Fri, 10 AM – 6 PM IST.

Support: Mon–Fri · 10 AM – 6 PM IST Email: care@sqarme.com WhatsApp: +91 99903 22528

SQARME CMD is software that runs a private, isolated Binance P2P (INR/USDT) trading engine for your own Binance account, using your own API keys. We never hold, custody or move your crypto or fiat — every trade settles on your own Binance account. Use the quick links below to jump to what you need.

Getting started

Requirements, signing up and the step-by-step onboarding flow.

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The command deck

Clearing orders, the Home dashboard, OmniSearch, balances and P&L.

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Automation

Auto Pilot, Competition Mode and One-Tap Pay — what each does.

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Payments & receipts

Designed UPI QR, receipt OCR verdicts and supported rails.

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Security & login

Master password, two-factor, fund password and key safety.

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Account & billing

Plans, upgrades, dues, refunds and GST.

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01Getting started

Before you sign up you will need:

  • A Binance account with P2P / merchant access and API keys (with the permissions your engine needs to read orders and manage trades).
  • Telegram, which we use for activation approval and for order alerts.

The onboarding flow

Onboarding is a one-time, six-step journey. Each merchant gets their own isolated engine — a separate operating-system process with its own data directory and its own encryption keys.

  1. Sign up at /join with your email, a username, and your Binance API key and secret.
  2. Live key validation. We validate your keys against Binance. The control plane uses your secret in memory only to validate it, then discards it — the secret is never stored by the control plane.
  3. Pay the one-time activation via the UPI QR code shown on signup. (Prices are inclusive of GST — see Plans.)
  4. Manual review & approval. A member of the SQARME team reviews your application over Telegram. Your engine is provisioned and activated only after approval.
  5. First login & engine setup. On your first login you set a master password and a TOTP two-factor code, optionally a fund password, and link Telegram with a 6-digit code. Your Binance keys are then encrypted on your own engine using a key derived from your master password.
  6. Routine login. After that you sign in with your email + master password (+ TOTP).

Want to look before you commit? Start a free 1-day trial first — see Free trial below.

02The command deck

The command deck is your live workspace. It is built to clear orders fast and keep everything you need on one screen.

Managing live orders

Each live order carries the actions you need: mark-paid, release and cancel. The deck is designed to handle a high volume — up to around 100 live orders on one screen — so you can work a busy book without losing track.

The Home / bento dashboard

The Home view is a bento-style dashboard that brings live orders, a pay box, your top ads, balances, today's P&L and recent activity together at a glance. It is the default landing view after login.

OmniSearch

OmniSearch is the topbar search box (also openable with Ctrl/⌘-K). It searches across your orders and accounts so you can jump straight to what you are looking for.

Balances, P&L and ITR reports

The deck tracks balances across your accounts and computes profit-and-loss, including income-tax (ITR) reports to help with your filing. You can also toggle a dark/light theme and a privacy (blur) mode that hides sensitive numbers on screen.

03Automation

SQARME CMD can take the routine off your hands. The automation features available depend on your plan.

Auto Pilot Invite-only

Auto Pilot is an autonomous order-lifecycle and repricing daemon. It can verify payment, handle chat and release assets — even while you are offline — so your desk keeps moving when you step away. Auto Pilot is not sold on any plan — it is reserved for select long-term merchants and offered by invitation, subject to slot availability.

Competition Mode Higher plans

Competition Mode is a rank-1 buy & sell repricer that tracks the top Binance P2P price and keeps your ads competitive. Current plan availability is listed on the Plans page.

One-Tap Pay Higher plans

One-Tap Pay generates a mobile UPI payment link for a counterparty and pings them on Telegram, so a buyer can pay in a tap. Current plan availability is listed on the Plans page.

Automation acts on your real Binance account. Repricing and autonomous releases trade real assets. Configure limits carefully, monitor your engine, and review the Risk Disclaimer before enabling automation. You remain responsible for every action taken on your account.

04Payments, QR & receipts

Designed UPI QR codes

You can generate styled UPI QR codes for collections, and send them on UPI sell orders directly from the deck.

Receipt OCR & verdicts

When you send a payment-receipt screenshot, our receipt OCR (powered by Google Cloud Vision, via a master service) reads the receipt, verifies it and posts a verdict to Telegram. On a match it can auto-forward the receipt to the counterparty's chat. Note: receipt images are not retained — only the extracted fields (amount, date/time, UTR, status) are kept.

Supported rails

The engine works with UPI, IMPS, bank transfers and eRupee / Digital eRupee routing. Per-order chat content is encrypted at rest.

05Security & login

SQARME CMD is non-custodial software. We secure your access with layered credentials and keep your most sensitive data encrypted on your own engine.

Your credentials

Master password
Your primary login. It also derives the key that encrypts your Binance API key and secret on your engine.
TOTP two-factor
A time-based one-time code (set up at first login) required alongside your master password.
Fund password
An optional extra password for sensitive actions.

We cannot see your Binance secret

Your Binance API secret is never stored by the control plane. On your engine, your key and secret are encrypted into a file using a key derived from your master password, and are decrypted only into memory at login — never written to the operating system environment. In other words, we cannot read your secret, and neither can anyone without your master password.

Keep your master password safe. Because your keys are encrypted with a key derived from it, we cannot recover it for you. If it is lost, recovery may require re-entering your Binance API keys and re-provisioning your engine. If this happens, contact support. For full detail on what we store and how, see the Privacy Policy.

06Account & billing

SQARME CMD is billed as a one-time activation plus monthly maintenance, paid by UPI. There are five plans — from Starter to Enterprise — with different feature sets and limits. See the full table on Plans.

Upgrades & dues

You can upgrade any time from the Subscriptions tab inside your dashboard. The difference is raised as dues and confirmed by our team; downgrades take effect from your next billing cycle.

Refunds & cancellation

The one-time activation fee is non-refundable once your engine has been provisioned. Monthly maintenance is prepaid; if you used none of your engine's features for an entire paid month you may request a credit/refund for that month by writing to support@sqarme.com. You can cancel any time to stop future months. Full terms are in the Refund & Cancellation Policy.

GST

All prices are inclusive of GST. The tax invoice issued by SQARME PRIVATE LIMITED shows the GST break-up.

07Free trial

You can try SQARME CMD free for one day before subscribing. The trial:

  • Lasts 1 day.
  • Is limited to 10 designed-QR generations.
  • Allows one trial per Binance account.
  • Unlocks the Home view and Live Orders only — releasing assets and the other tabs are reserved for paid plans.

08Troubleshooting

Engine status states

Your dashboard shows your engine's current state so you always know what it is doing:

verifying
The engine is checking your credentials and connection to Binance.
recovering
The engine is catching up — for example, the first-login all-time recovery that re-syncs your order history.
connected
The engine is live and monitoring your orders.
disconnected
The engine cannot reach Binance with your credentials.

My engine shows "Disconnected"

A disconnected state usually means a credentials or network problem. Check that:

  • Your Binance API key is still valid and has not been deleted or expired.
  • The key has the permissions your engine needs.
  • Any IP whitelist on your Binance API key still includes our server's IP.

If it stays disconnected after checking the above, contact us and we will help.

What is first-login recovery?

The first time you log in, your engine runs an all-time recovery to re-sync your order history from Binance, with a progress indicator. This is normal and only needs to complete once.

09Contact us

Still stuck, or have a question this page does not cover? Reach the SQARME team:

General email
care@sqarme.com
Billing & maintenance-refund email
support@sqarme.com
Phone & WhatsApp
+91 99903 22528
Hours
Mon–Fri, 10 AM – 6 PM IST

Support levels by plan

Every plan includes email support. Higher plans add WhatsApp support and phone / call-back support, and the top plan includes priority real-time assistance — our fastest, best-effort response channel. Which channels your plan includes is listed on the Plans page. All channels operate within the support hours above; “real-time” refers to priority handling, not a guaranteed response time.

You can also explore our integration & security model, check system status or read the changelog.

Still need a hand?

Our team replies Mon–Fri, 10 AM – 6 PM IST.